Answers to common questions about our programs, referrals, and services.
GENERAL
What services does Help Now Haven provide?
We provide community-based residential care and supported living services across youth residential care, adult supported living, and memory care programs.
Who do you support?
We support children, youth, adults, and seniors requiring structured, supervised residential environments.
REFERRALS
How do I submit a referral?
Referrals can be submitted through our referral form or by contacting our team directly.
Who can make a referral?
We accept referrals from Children’s Aid Societies (CAS), hospitals, healthcare providers, and community agencies.
How quickly are referrals reviewed?
Referrals are reviewed promptly, and intake coordination is initiated upon receipt.
SERVICES
What types of environments do you provide?
We provide structured, supervised, community-based residential environments tailored to each program and population.
Do you mix different populations in the same home?
No, all programs are delivered in separate, population-specific environments to ensure safety and appropriate care.
SAFETY & CARE
How do you ensure safety?
We operate structured environments with supervision, risk management practices, and ongoing monitoring to ensure safety and stability.
Are your services supervised?
Yes, all programs are delivered within supervised environments based on individual needs and program requirements.
COMPLIANCE
Are your services compliant with Ontario standards?
Yes, our programs are delivered in alignment with applicable regulatory, funding, and program requirements.
CONTACT
How can I contact your team?
You can contact us through our website, by phone, or by email.